Cookie banner does not appear
Check the following:
- The plugin is activated and the license is valid (or within the 3-day trial period)
- Settings → General → GTM container ID has been entered
- Settings → Cookie Banner → “Show Klaro cookie banner” is checked
- Clear the browser’s localStorage: open the DevTools console and run localStorage.removeItem(‘klaro’), then reload the page
- When using lazy loading (default): the banner appears after scrolling, moving the mouse, or after a timeout (default 4 seconds)
- Clear the site cache (WP Rocket, etc.) after changing settings
- Check that the klaro-no-css.js file exists in the folder wp-content/plugins/hnd-tracking/assets/vendor/klaro/